The first step to taking advantage of the online bill payment service is to register your account. To do this, click the Pay My Bill link. This brings you to the Account Login page. You will need to refer to information on your latest gas bill in order to complete the signup process. Simply Click here to register to begin the account registration process. Required fields are denoted by double asterisks. Once you have completed the account registration form, press submit to create your account.
Once you login, you will see the My Account page. From this page, you can view a number of things including:
To view your account history, click on the View Your Bill icon. Once you click on this icon, you will see your Payment History and Usage History. Located beside billed transactions, you will also see a magnifying glass icon. You may click this icon to view the actual printed bill in PDF format. To get back to the My Account page, simply click the My Account link at the top of the page. NOTE: If you have multiple properties, you will need to choose one of your locations before proceeding.
In order to view and/or pay your bill, click on the Pay Your Bill icon. Once you click on this icon, you will see your current charges and payment methods available to you. NOTE: If you have multiple properties, you will need to choose one of your locations before proceeding.
1. Click on the Pay Your Bill icon on the My Account page
2. Note the amount due for this bill. You may change the amount you are paying this month by entering a new amount in the payment area.
3. Choose a payment method and press next.
1. Enter the information required and double check all information to ensure a successful transaction.
2. Press Submit Transaction to submit the information. The transaction may take several minutes to complete. WARNING! Only click this button once to avoid multiple charges!
3. Once the payment is complete, you will see the Thank You screen confirming that payment was made. You can then click My Account link at the top of the page to return to your account’s main page.
If you have any questions or concerns and need to contact a customer service representative, you may simply click this icon where you will be directed to an easy to navigate form. Simply fill out the required fields and click the Submit button, then a customer service representative will contact you as quickly as possible.
Payment in full is due on or before the due date shown on your bill using one of the following payment options:*
Using our Budget Billing Plan is a great choice if you want to even out the seasonal highs and lows of your heating bill. The Budget Bill Plan is available year round and will begin with the next bill following sign-up.
This is a free service for residential customers whose accounts are up to date, and you can discontinue it at any time. To sign up, call us at 1.800.720.8193. Visit My Account to sign up today!
Your payment may take up to seven business days to be processed.
Payments in person are currently accepted at all Walmart locations only:
You may enroll for automatic payments with your checking account or credit/debit card by registering your account online. Click here to register.
*CNG reserves the right to add, change, or terminate payment options at any time.
A. Our Online Bill Payment Service allows you the convenience of paying your utility bill online without the hassle of envelopes, checks, and stamps. All payments are secure and encrypted for your protection.
A. There are several methods used to ensure that your e-Bill account information is secure:
A. Yes, both Visa and MasterCard are accepted as payment. Simply choose this payment method when paying your bill online.
A. Checks are not currently accepted online.
A. Please contact a Customer Service Representative as soon as possible. You may call us at 1-800-927-0787 during regular business hours or use the information found on the Contact Us page.
A. You may contact a Customer Service Representative via the Email Customer Service icon on the My Account page or by using our contact information found on the Contact Us page.
A. Please contact a Customer Service Representative by phone or email. Our contact information may be found on the Contact Us page.
A. Click the ‘Manage Your Account’ icon to edit your online profile. You may also contact a Customer Service Representative at 1-800-927-0787 during regular business hours.