Learn More about Customer-Owned Piping

As your natural gas supplier, safety is a top priority, which is why we want to educate you about customer-owned piping.

Summit Natural Gas DOES NOT own or maintain customer buried piping. Property owners are responsible for the maintenance and inspection of buried piping from their gas meters to structures like homes, businesses and other facilities, and aboveground piping from the meter to structures or gas utilization equipment. If customer-owned piping is not maintained, it may be subject to the potential hazard of corrosion and leakage such as fire, explosion, or temporary shut-off should a leak be detected on your piping.

Customer-Owned Piping Maintenance

Buried gas piping should be:

  • Periodically inspected for leaks
  • Periodically inspected for corrosion if the piping is metallic; and
  • Repaired if any unsafe condition is discovered

When excavating near buried gas piping, the piping must be located in advance by calling 811. Plumbing contractors and heating contractors can assist in locating, inspecting and repairing your buried piping.

For additional details, or more information on pipeline safety and integrity please call 1-800-927-0787 or fill out the form below.

Frequently Asked Questions About Customer-Owned Piping:

What part of the piping am I responsible for?

Property owners are responsible for the maintenance and inspection of buried piping from their gas meters to structures like homes, businesses and other facilities, and aboveground piping from the meter to structures or gas utilization equipment.

Can I do the inspection and repairs myself?

Visual inspection of aboveground piping can be done by you but it is recommended that you contact a plumbing or heating contractor for assistance in locating, inspecting and repairing your buried piping.

How often do I need to have my piping inspected?

A visual check of aboveground pipe should be done periodically. We recommend underground piping be inspected every 5 years at a minimum by a professional.

Know What’s Below. Call 811!

One easy phone call to 811 starts the process to get your underground piplines and utility lines marked for FREE.

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