Please be on alert for fraudulent phone calls from individuals posing as utility representatives.
We have learned about calls being made by individuals purporting to be from local utility companies. The calls claim to be about billing issues, such as your account being past due or that you must pay outstanding charges immediately over the phone.
If in doubt about a call, DO NOT provide any personal information over the phone. Instead, call our Customer Service Department at 1-800-927-0787 and report the call.
Our Customer Service Department will be able to verify your utility account number and will never insist that you use a prepaid debit card to make a payment. We send notices before disconnecting gas service, and send disconnection notices by U.S. mail. Summit personnel in the field can be recognized by their company vehicle, uniforms and identification badge when coming to your home for various reasons or to disconnect gas service for nonpayment.
At Summit, your safety and security are our top priority and we want to help you stay vigilant against scams.
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What Customers Are Saying
“Summit has been very open and willing to work with other companies in the area. They have been a great community partner in all aspects. Their professionalism from the top management to the sub-contractors has been a wonderful experience for all of us that are involved.”
“Our 337,000 sq. ft. building was converted from a totally electric heated facility to a 90% natural gas heated facility. Two months after start up, the conversion to natural gas heating has shown a substantial cost reduction in our operating expenses.”
“We have found Summit Natural Gas to be very responsive to any concerns we have taken to them. Summit Gas has established an office in the lake area which demonstrates they want to become a part of our community and build relationships; not just here to build and leave.