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FRAUD ALERT!

Please be on alert for fraudulent phone calls from individuals posing as utility representatives.

We have learned about calls being made by individuals purporting to be from local utility companies. The calls claim to be about billing issues, such as your account being past due or that you must pay outstanding charges immediately over the phone.

If in doubt about a call, DO NOT provide any personal information over the phone. Instead, call our Customer Service Department at 844-528-5520 and report the call.

Our Customer Service Department will be able to verify your utility account number and will never insist that you use a prepaid debit card to make a payment. We send notices before disconnecting gas service, and send disconnection notices by U.S. mail. Summit personnel in the field can be recognized by their company vehicle, uniforms and identification badge when coming to your home for various reasons or to disconnect gas service for nonpayment.

At Summit, your safety and security are our top priority and we want to help you stay vigilant against scams.

IF YOU BELIEVE YOU HAVE A NATURAL GAS OUTAGE OR EMERGENCY, CALL 844-528-5520 RIGHT AWAY!

Summit Natural Gas Suspends Disconnections in Response to COVID-19

March 16, 2020

Lebanon, MO – Summit Natural Gas of Missouri (Summit) today announced a suspension of service disconnections to any customers who are having a hard time paying their bill. [...]

COVID-19 Update

March 13, 2020

In our continued effort to protect the health and wellbeing of our customers, team members and communities we serve, we wanted to reach out to you directly [...]

Q1 Natural Gas News 2020

March 10, 2020

We believe awareness is key to preventing pipeline incidents in your home and in your community. [...]

Our Newsletter Has Gone Paperless!

September 3rd, 2019

As part of our goals to improve our environmental sustainability practices our quarterly newsletters are now completely electronic. [...]